Deka Group LLC
1. GENERAL PROVISIONS
1.1. This Privacy Policy (hereinafter referred to as the “Policy”) defines the procedure for processing and protecting personal data of users of the website dekagroup.org (hereinafter referred to as the “Website”) and clients of Deka Group LLC (hereinafter referred to as the “Company”, “we”, “us”).
1.2. The Company operates in accordance with the legislation of the Kyrgyz Republic, including the Law of the KR “On Personal Data” and other regulatory legal acts in the field of information protection.
1.3. Use of the Website and provision of personal data constitutes the user’s consent to the terms of this Policy.
2. WHAT DATA WE COLLECT
2.1. Personal data provided by the user:
- Surname, first name, patronymic
- Position and organization name
- Email address
- Contact phone number
- Postal address
2.2. Technical data collected automatically:
- IP address
- Browser type and operating system
- Date and time of Website visit
- Pages visited by the user
- Cookie files
2.3. Data necessary for service provision:
- Technical documentation of facilities
- Energy performance indicators of buildings
- BIM models and design documentation
- Results of energy audits and monitoring
3. PURPOSES OF PERSONAL DATA PROCESSING
3.1. We process personal data for the following purposes:
- Conclusion and execution of contracts for engineering and design services
- Preparation of commercial proposals and technical documentation
- Conducting energy certification, energy audits, and BIM design
- Implementation of author’s and technical supervision
- Energy consumption monitoring of facilities
- Sending informational materials about Company services (with user consent)
- Responding to inquiries and consultations
- Compliance with KR legislative requirements
4. LEGAL GROUNDS FOR PROCESSING
4.1. Personal data processing is carried out on the basis of:
- Consent of the personal data subject
- Necessity of contract execution to which the subject is a party
- Requirements of the legislation of the Kyrgyz Republic
5. DATA RETENTION PERIODS
5.1. Personal data is stored for the period necessary to achieve processing purposes, but no longer than:
- 5 years — for client data after completion of contractual relations
- 3 years — for Website users who did not become clients
- In accordance with KR legislative requirements — for accounting and tax documentation
5.2. After the expiration of these periods, data is destroyed or anonymized.
6. RIGHTS OF PERSONAL DATA SUBJECTS
6.1. You have the right to:
- Receive information about the processing of your personal data
- Demand clarification, blocking, or destruction of data in case of incompleteness, inaccuracy, or illegality
- Withdraw consent for personal data processing
- Appeal the Company’s actions to the authorized body for personal data protection
6.2. To exercise your rights, send a request to: info@dekagroup.org
7. INFORMATION SECURITY MEASURES
7.1. The Company takes necessary organizational and technical measures to protect personal data from unauthorized access, destruction, alteration, or distribution:
- Restricting access to personal data
- Using secure communication channels
- Regular backup procedures
- Training employees on personal data handling rules
8. DATA TRANSFER TO THIRD PARTIES
8.1. We do not transfer personal data to third parties, except in cases of:
- Obtaining the data subject’s consent
- Fulfilling KR legislative requirements
- Transferring data to contractors for contract execution (with confidentiality compliance)
- Protecting the rights and legitimate interests of the Company
9. USE OF COOKIES
9.1. The Website uses cookie files for:
- Ensuring proper Website functionality
- Analyzing traffic and improving user experience
- Remembering user preferences
9.2. You can disable cookie files in your browser settings, however, this may affect Website functionality.
10. CHANGES TO THE POLICY
10.1. The Company reserves the right to make changes to this Policy. The new version comes into effect from the moment of its publication on the Website.
10.2. The current version of the Policy is always available at: dekagroup.org/privacy-policy
11. CONTACT INFORMATION
11.1. For all questions related to personal data processing, contact:
Deka Group LLC
Address: Kyrgyzstan, Bishkek, Chuy Avenue 164a, office 211
Email: info@dekagroup.org
Phone: +996 555 474 312